Information we collect
We collect the information you provide when you contact us or complete checkout. This can include your name, email address, phone number, delivery address, order details, and any delivery notes you choose to provide.
Janika legal
This policy explains how Janika Perfumes handles personal information when you visit our website or place an order.
Last updated: 15 October 2026
We collect the information you provide when you contact us or complete checkout. This can include your name, email address, phone number, delivery address, order details, and any delivery notes you choose to provide.
Janika offers guest checkout. We use the contact and delivery information you provide to process your order, arrange delivery, provide order updates, and respond to customer support requests.
We use customer and order information to process orders, arrange delivery, respond to support requests, and communicate important order updates. We share only the information needed for these purposes with delivery and fulfilment providers.
We use reasonable technical and organisational measures to protect personal information. Access to customer and administrative data is restricted to authorised systems and personnel. No method of transmission or storage can be guaranteed to be completely secure.
We may use carefully selected providers for hosting, database services, storage, analytics, delivery operations, and administrator authentication. These providers may process information only as needed to provide their services to Janika.
Our website may use essential cookies or similar technologies to keep the website working, maintain sessions, remember preferences, and understand website performance. Where optional analytics or marketing technologies are introduced, we will provide any required notices and choices.
We retain information for as long as reasonably necessary for order fulfilment, record keeping, dispute handling, security, and legal or operational requirements. You may ask us about deletion of your personal information, subject to information we must retain for legitimate purposes.
Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the use of your personal data. We will review requests in line with applicable requirements and may need to verify your identity before responding.
For privacy questions or requests, contact us at janika.perfumes@gmail.com.